1. Information we collect

• Order and identity data: name, billing and shipping address, email, telephone number, products, order history and customer-service messages.
• Payment data: payment status and limited transaction details. Full card information is normally collected directly by the payment provider rather than stored by us.
• Account data: login details, saved addresses and preferences if you create an account.
• Device and usage data: IP address, browser, device, pages viewed, referring source, cookie identifiers and security logs.
• Information you provide: contact-form messages, return requests, photographs and other correspondence.

2. How we use information

We use personal information to process and deliver orders, take payment, provide tracking, handle returns and support, maintain accounts, prevent fraud, secure and improve the website, comply with tax and legal obligations, and send marketing only where permitted.

3. Legal bases

Where the GDPR or similar law applies, processing may be based on performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing the store, or consent where required. You may withdraw consent without affecting earlier lawful processing.

4. Cookies and similar technologies

Essential cookies keep the cart, checkout, account and security functions working. With consent where required, additional technologies may measure site performance or marketing effectiveness. Available choices are shown through the website’s cookie controls. Blocking essential cookies may prevent checkout from functioning.

5. How information is shared

We share only what is reasonably necessary with service providers such as hosting and security providers, payment processors, fraud-prevention services, fulfillment partners, carriers, customer-support tools and professional advisers. Information may also be disclosed to comply with law, protect rights and safety, or complete a business transaction subject to appropriate safeguards.

We do not sell personal information for money. We do not knowingly use personal information for cross-context behavioural advertising in a manner treated as a “sale” or “sharing” under applicable California law without providing required choices.

6. International transfers

Our customers and providers may be located in different countries. Where required, international transfers use recognized safeguards such as adequacy decisions, standard contractual clauses or another lawful transfer mechanism.

7. Retention

We retain information only as long as reasonably needed for the purposes described above, including order fulfillment, support, fraud prevention, tax, accounting and dispute obligations. Retention periods vary according to the type of information and applicable law.

8. Security

We use administrative, technical and organizational safeguards designed to protect personal information, including encrypted connections and access controls. No online system can be guaranteed completely secure.

9. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy, withdraw consent, or appeal a privacy decision. You may also have the right to complain to your local data-protection authority. We will not discriminate against you for exercising applicable rights.

To make a request, use our contact form. We may need to verify your identity and authority before responding.

10. Children

The store is not directed to children, and we do not knowingly collect personal information from children below the age at which parental consent is required in their country.

11. Changes and contact

We may update this policy to reflect operational, legal or technical changes. The revised date will appear at the top. Questions or privacy requests can be submitted through our contact page.